LRM facilitates relationship management with institution customer from interest to when the learner is a student. Combination of a Lead Management and Support System this powerful tool will keep your organisation on toes towards the needs of your customer
- Track leads across mediums (Website, Social Media, Phone, Email and Chat)
- Powerful Reminders and Alerts for Staff to turn interested prospects into students
- Daily and Weekly Management Reports on prospects for better visibility into Admissions
- Completely integrated with Admissions Monitoring and Tracking system.
Serve the student through transparent Support System
- Student can create tickets through Email or Online form
- Complaint or Service Tickets can be managed across departments from a single interface
- Completely integrated with Learning Management system
- Management Dashboards for analytics of support tickets