Job: Customer Support Executive

Title	Customer Support Executive
Categories	Customer Support
Salary	Not specified
Location	KENYA
Job Information	Description mElimu is a Higher Education Sector company focussed on elearning solutions for Universities and colleges. mElimu is looking to hire Support Executives who are customer focussed enthusiastic and eager to learn and grow. Excellent written and spoken English communication skills Punctual, Prompt and Team Player Typing speed of 25 words per minute or higher Details Qualification Should have completed Bachelors degree from a reputable University/College Mandatory Requirement Prior experience with phone support of customers Ability to comprehend problems and analyze customer issues over a phone call; guide them to fix the issues Excellent analytical skills are necessary Command on English language and Swahili Worked on Support and Ticketing system Good to have More than 2 years of experience in Customer Support Supported Students in university/colleges
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